At qr999, protecting the personal data of every registered player across Pakistan is a responsibility we take seriously. This Privacy Policy explains in plain terms exactly what information qr999 collects, why we collect it, how it is stored and secured, who it may be shared with, and what rights you hold over your own data. We believe transparency builds trust — and trust is the foundation of everything we do.
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Six core commitments that govern every data decision we make — from registration to withdrawal, and everything in between.
qr999 only collects personal data that is strictly necessary for operating the platform, verifying your identity, processing PKR transactions, and complying with applicable regulations. We never collect data for the sake of it.
All data transmitted between your device and qr999 servers is protected by TLS/SSL encryption. Sensitive records — including CNIC details and payment information — are stored using AES-256 encryption at rest, with access restricted to authorised personnel only.
qr999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is yours. We share it only where legally required or where necessary to operate core platform services — always under strict confidentiality agreements.
Where qr999 processes your data for purposes beyond legal obligation — such as sending you PSL season promotions or bonus notifications — we do so only with your explicit consent, given at registration or through your account preferences. You can withdraw consent at any time.
qr999 retains personal data only for as long as your account is active, or as required by applicable anti-money laundering (AML) and financial record-keeping obligations. When the retention period expires, data is securely deleted or anonymised in accordance with our internal data lifecycle policy.
Every qr999 player has the right to access, correct, export, or request deletion of their personal data. You can exercise these rights at any time through your account dashboard or by contacting the qr999 support team. We aim to respond to all data rights requests within 30 days.
When you register and use the qr999 platform at qr999.club, we collect certain categories of personal information in order to provide our services safely, legally, and effectively. The categories of data qr999 collects are as follows:
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city (e.g. Karachi, Lahore) | Registration & account settings |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account (HBL, UBL, Meezan), Visa/Mastercard details | Deposit & withdrawal requests |
| Technical Data | IP address, device type, browser, OS, session timestamps | Automatic — on every platform visit |
| Usage Data | Games played, bets placed, betting markets accessed, session duration | Automatic — during platform use |
| Communications Data | Live chat transcripts, support tickets, email correspondence | When you contact qr999 support |
| Marketing Preferences | Promotion opt-ins, PSL bonus consent, email/SMS preferences | Registration & account preferences |
qr999 does not collect sensitive data categories such as biometric data, health data, or racial/ethnic origin data. CNIC information is collected solely for identity verification and AML compliance purposes.
We may also collect data from third-party sources where permitted by law — for example, from fraud prevention databases, KYC verification service providers, or public records — to supplement the information you provide directly and to verify its accuracy.
qr999 processes your personal data only for the purposes listed below. For each purpose, we rely on one of the following lawful bases: contractual necessity (to deliver the service you signed up for), legal obligation (to comply with AML, KYC, and regulatory requirements), legitimate interest (to protect the platform and improve the player experience), or consent (for optional communications and marketing).
qr999 does not engage in automated decision-making or profiling that produces legal or similarly significant effects on you as an individual player without your knowledge.
qr999 does not sell, rent, or otherwise commercially transfer your personal data to third parties. However, qr999 may share your data with the following categories of recipients where strictly necessary and always subject to appropriate data protection agreements:
⚠ All third-party service providers engaged by qr999 are contractually obligated to handle your data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. qr999 does not permit any third party to use your data for their own independent marketing or commercial purposes.
qr999 uses cookies and similar tracking technologies (including local storage and session tokens) on the qr999.club website to enable core platform functionality, improve your experience, and — where you consent — to deliver relevant promotional content. The categories of cookies used by qr999 are as follows:
💡 You can manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use core qr999 platform features. Disabling functional or analytics cookies will not prevent you from using qr999 but may reduce personalisation.
qr999 does not use cross-site tracking cookies to follow your activity on other websites outside of qr999.club. Our cookies are scoped exclusively to the qr999 platform domain.
qr999 implements a comprehensive, multi-layered security framework to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction. The key security measures in place include:
While qr999 applies industry-standard security measures, no digital platform can guarantee absolute security. Players are also responsible for keeping their own account credentials secure and for logging out of qr999 on shared or public devices.
qr999 retains your personal data for as long as your account remains active, or for as long as is necessary to fulfil the purposes for which it was collected. The following retention schedules apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML and regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years post-account closure | AML / regulatory audit requirements |
| Customer Support Records | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Usage Logs | 13 months rolling | Security monitoring and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstrating consent compliance |
Upon expiry of the applicable retention period, qr999 will securely delete or permanently anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
If you request deletion of your account and personal data, qr999 will process this request subject to any overriding legal obligation to retain records — for example, transaction records that must be kept under AML regulations for a defined statutory period.
As a qr999 player, you have the following rights in relation to your personal data. These rights may be exercised at any time by contacting the qr999 Data Protection team via the support channels listed in this policy:
To exercise any of the above rights, please contact the qr999 support team via live chat on this platform. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In complex cases, this period may be extended by a further 60 days, and we will notify you accordingly.
qr999 will not charge a fee for processing rights requests made in good faith. However, qr999 reserves the right to charge a reasonable administrative fee or to decline requests that are manifestly unfounded, repetitive, or excessive.
qr999 is an online gaming and betting platform strictly intended for adults. In line with qr999's Terms and Conditions, the minimum age for registration and participation in any real-money activity on qr999 is 21 years of age.
⚠ qr999 does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. If qr999 becomes aware that personal data has been collected from an underage person, the associated account will be immediately and permanently closed, all balances will be forfeited, and all data will be securely deleted without delay.
qr999 employs age verification checks during the registration process and as part of KYC verification — including CNIC validation — to enforce this age restriction. If you are a parent or guardian and have reason to believe that a person under the age of 21 has registered on qr999 using false information, please contact the qr999 support team immediately so that the matter can be investigated and the account closed promptly.
qr999 supports responsible access to online gaming platforms and encourages parents and guardians to make use of parental control software to restrict access to gambling websites on devices used by minors in the household.
qr999 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the features and services offered on the qr999 platform. When material changes are made to this policy, registered players will be notified via the email address associated with their qr999 account and/or via a prominent notice within the platform.
The revised Privacy Policy will be effective from the date stated in the updated version. Your continued use of the qr999 platform following that date constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how qr999 protects your data.
The version number and effective date displayed in the version banner at the top of this policy always reflect the most current published version. Previous versions of the qr999 Privacy Policy are available upon request by contacting our support team.
💡 If you have any questions, concerns, or requests relating to this Privacy Policy or the way qr999 handles your personal data, please contact our Data Protection team via the live chat support feature available on this platform, or by writing to the email address displayed in the footer of this page. Our team aims to respond to all privacy-related enquiries within five (5) business days.
qr999 is committed to resolving privacy concerns directly and promptly. If you feel that your concern has not been adequately addressed after contacting qr999, you have the right to escalate your complaint to the relevant data protection authority or to the dispute resolution body designated by qr999's international gaming licence.
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Your data is protected. Your PKR payouts are fast. Your PSL bets are live. Join millions of players from Karachi to Islamabad who trust qr999 for secure, responsible online gaming.